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I was more than disappointed by the food that was served .My steak was so boiled I could cut it with my knife . The way the food presented was very unappealing. I suppose I was used to another top quality premier class food and service. . The breakfast tea was served in a take away cup which was also disappointing - no second cup was offered I any of the meals - not even…

The service was very poor. Food served very late. Food was not up to our expectations and quality not what we paid for. It takes more than 15 minutes for a crew to attend to our needs each time we call them. We request for warm water either they give hot water or cold water.

Once we boarded the flight, the plane didn't take off. After half an hour, we were informed that the flight will be delayed for 2 hours with no specific reason given. No food were served during this time. Children were hungry. At least could have request us disembark the flight and be in the Airport so that we can go around duty free shops and relax in the Airport instead of in the flight. No…