Does Air Astana offer a special service for children traveling alone?
Air Astana recognises that sometimes parents have no choice but to send their children on flights alone. Air Astana welcomes Unaccompanied Minors on board its flights and hopes that the procedure in place for the Unaccompanied Minors service will make the parent’s decision to entrust them to the airline for safe keeping somewhat easier.
At what age are children allowed to travel as Unaccompanied Minors on Air Astana flights?
Children under the age of 6 years cannot be accepted as Unaccompanied Minors.
Unaccompanied Minors accepted on international flights can be aged between 6 and 16.
On domestic flights, children aged between 6 and 14 not entrusted to any passenger must travel as Unaccompanied Minors. On request, the Unaccompanied Minors procedure can be also applied to children aged up to 16.
Unaccompanied Minors Service
Reservations for Unaccompanied Minors must be made at least 24 hours before their scheduled departure by contacting Air Astana Special Service or your travel agent. When making the reservation, the Unaccompanied Minor’s parents or guardian must complete and sign the application form for the transportation of the Unaccompanied Minor. This must include information on both the responsible adult delivering the minor upon departure and the responsible adult collecting the minor upon arrival.
Reservations for Unaccompanied Minors cannot include connecting flights that require a change of aircraft. For additional security, Unaccompanied Minors will not be accepted on domestic flights within Kazakhstan if the flight is scheduled to arrive at the destination after 23:00 hours (11 PM).
There is no additional charge, besides the child fare, for Unaccompanied Minors traveling on Air Astana flights. For domestic travel within Kazakhstan, Unaccompanied Minors aged between 6 and 13 pay 50% of the applicable adult fare. Unaccompanied Minors aged 14 and older pay the applicable adult fare. For international travel, Unaccompanied Minors aged between 6 and 11 pay 75% of the applicable adult fare, and Unaccompanied Minors aged 12 to 15 pay the applicable adult fare.