Maletas y equipaje de mano en El Al Israel Airlines

What is EL AL policy on hand baggage?

On flights operated by EL AL, including UP flights, passengers are allowed to carry on some unchecked baggage, without charge, which is limited by number, weight and dimensions. The weight and size of the suitcases that are carried into the passenger cabin affect the comfort and safety of the flight. For this reason, size and weight of hand luggage must conform to the measurements that are permitted according to the cabin class that appears on the passenger’s reservation.

What is EL AL policy on checked baggage?

All passengers, except passengers who have purchased an UP Basic ticket, are entitled to a free checked baggage allowance.The checked baggage allowance may vary depending on the class of travel. Baggage benefits may be offered for members of the Matmid Club.

On all EL AL and UP flights, the maximum allowed size for a piece of baggage is 277 cm. The maximum allowed weight for any piece of baggage is 32 kg. Up to 5 pieces of baggage per passenger are permitted. The sixth piece of baggage and up, as well as any piece of baggage weighing over 32 kg and/or exceeding 277 cm, will be handled by the EL AL Cargo Department.

Hand Baggage

Passengers are entitled to take one or two pieces of hand luggage with them into the aircraft cabin (at no additional charge), in addition to the baggage in the hold. Hand luggage should be stored in the bins above the seats or in the space below the seat in front of you. Storage in the passenger cabin may be limited in certain cases, and hand luggage will then be stored in the hold of the aircraft.

The permitted size for carry-on baggage on EL AL and UP flights is:

  • 56 cm length, 45 cm width, 25 cm depth (22 x 18 x 10 inches).
  • Total dimension – no more than 115 cm or 45 inches.

The permitted weight for carry-on baggage depends on the travel class:

  • Economy & Economy Plus Class on EL AL and UP flights:
    • Passengers can take up to one piece of hand luggage weighing up to 8 kg (17 lbs). In case of taking a laptop into the cabin, it will have to be packed within the hand luggage.
    • Only on EL AL flights, Gold, Platinum and Top Platinum Matmid members are allowed an additional case weighing up to 4 kg for a laptop computer, briefcase, etc.
  • Business Class:
    • Passengers can take up to two pieces of hand luggage weighing a total of 20 kg (44 lbs), one piece of hand luggage weighing up to 16 kg (35 lbs) and another weighing up to 4 kg for a portable computer or attaché case
  • First Class:
    • Passengers can take up to two pieces of hand luggage weighing a total of 24 kg (52 lbs), one piece of hand luggage weighing up to 16 kg (35 lbs) and another weighing up to 8 kg (17 lbs).

If the hand luggage exceeds the permitted weight or size limits for carry-on, the case will be tagged as a regular suitcase and will be sent to the aircraft hold.

Checked Baggage

Passengers with baggage should arrive at the airport at least 2 hours and 15 minutes before the planned departure time. Passengers should go through the security check and to the check-in desks, if already in possession of the boarding pass, to have baggage sent to the plane.

Free Baggage Allowance

For all classes, the maximum size allowed for a piece of checked baggage is 158 cm. When exceeding these measurements, the passenger must pay an oversized baggage fee. Baggage allowances depend on the service and flight class that appears on the reservation:

Free Baggage Allowance
UP Flights* EL AL Flights
UP Basic UP Flexi & UP Smart Economy Premium Business First

No baggage

allowance

1 piece up to

23 kg

1 piece up to

23 kg

2 pieces up to

23 kg each

2 pieces up to

32 kg each

3 pieces up to

32 kg each

*Flights to and from Berlin, Prague, Budapest, Kiev, and Larnaca.

Excess Baggage

Up to 6 hours before the flight, excess baggage (up to three pieces of checked baggage, including the free baggage allowance) can be purchased at a lower rate than at the airport, through EL AL’s website or call center or your travel agent.

Excess Baggage Fees – EL AL Flights
Excess Baggage Time before the flight Europe North America, Far East, Johannesburg
1st additional piece More than 6 hours $85 $85
6 hours or less $100 $100
2nd and following
additional pieces
More than 6 hours $85 $185
6 hours or less $100 $200
Overweight piece
(23 – 32 kg)
More than 6 hours $55 $85
6 hours or less $70 $100
Oversized piece
(158 – 277 cm)
More than 6 hours $85 $185
6 hours or less $100 $200

 

Excess Baggage Fees – UP Flights*
Excess Baggage Purchase Larnaca Berlin, Prague, Budapest, Kiev
Additional piece
(up to 23 kg and 158 cm)
Pre-order** $35 $45
At the airport $70 $80
Overweight piece
(23 – 32 kg)
Pre-order** $35 $45
At the airport $70 $80
Oversized piece
(158 – 277 cm)
Pre-order** $65
At the airport $100
*Flights to and from Berlin, Prague, Budapest, Kiev, and Larnaca.
**Pre-order – one piece at a discount, up to 6 hours before your flight; incurs a handling fee of $10 per person when ordered through the Customer Service Center; no handling fee for online pre-order.

Sports Equipment

You can add to your baggage – free of charge and above the regular baggage allowance – one set of skiing or snowboarding equipment (weighing up to the maximum weight for the travel class) on EL AL and UP flights (not valid on codeshare and UP flights). Diving equipment, bicycles, surfboards, kayaks and canoes are accepted as part of the baggage allowance on EL AL and UP flights as long as the permitted size or weight are not exceeded.

Sports equipment transported as checked baggage may weigh up to 50 kg (110 pounds) and measure up to 277 cm (110 inches); sports equipment over these limits must be transported as cargo. Sports equipment in addition to the free baggage allowance will incur the following fee:

  • $70 – EL AL short-haul flights (up to 5.5 hours) and UP flights.
  • $150 – EL AL long-haul flights (over 5.5 hours).

Baggage Services

If your baggage is delayed, damaged or lost, you must fill out a report at the airport (Property Irregularity Report and/or Damage Report) and submit a claim in writing within the following timeframes:

  • Within 7 days of receiving the baggage for missing items or damage to your baggage.
  • Within 21 days of receiving the baggage for delayed baggage.
  • After 21 days have elapsed for lost baggage.

You can track the status of your lost baggage online or by text messages from your phone. The new service offered by EL AL that allows you to check the status of your baggage with an SMS is available on Orange, Cellcom, Pelephone, and HOT Mobile cellular phones.

More information here >>