Eurowings Baggage and Carry-on

What is Eurowings’ policy on hand baggage?

On Eurowings flights, the hand baggage allowance depends on the fare purchased:

Any item exceeding these weight and size restrictions must be checked at the counter and transported in the hold, subject to checked baggage fees, if applicable. If you get at the boarding gate with excess hand baggage, it will be transferred for transportation in the hold as an additional bag for a fee.

What is Eurowings’ policy on checked baggage?

Some fares include a free checked baggage allowance. When you have booked a fare that doesn’t include a free baggage allowance, you may register checked baggage upon payment of a fee.

Up to five items of baggage per passenger may be checked at the desk. Each item must not exceed 32 kg in weight. Checked baggage may be registered during the booking process or afterward. Services, such as registering baggage, excess baggage, and/or sporting equipment, may be added to a booking up to the Web Check-in deadline::

• Online, on the Eurowings website, using the mobile portal or via the Eurowings app.
• Through Eurowings call center.
• At the airport.

Once registered, you cannot deselect the baggage you have added to your booking. Once you have checked in online, baggage can be registered only at the airport counter, where higher charges may apply.

Checked Baggage

Free Baggage Allowances and Baggage Fees

One or two bags may be checked for free when the fare purchased includes a free baggage allowance. If there is no free baggage allowance included in the fare, a reduced fee will apply for the baggage registered online or through the call centre. Only standard bags up to 23 kg and 158 cm (no special or excess baggage) may be checked free of charge as part of the baggage allowance.

On long-haul flights operated by Eurowings Discover, the baggage allowance depends on the travel class and fare purchased:

• Economy Class:
  • Light fare – no free allowance.
  • Basic, Basic Plus, Classic, Flex fares – 1 bag up to 23 kg.
• Premium Economy Class – 2 bags up to 23 kg each.
• Business Class – 2 bags up to 32 kg each.

Eurowings accepts free of charge wheelchairs, manually operated or with dry battery, but recommends passengers with disabilities to reserve this additional service when booking the flight. However, wheelchairs may be registered up to 30 minutes before departure. Wheelchairs with leak-proof dry or gel batteries can only be transported if the battery is not connected and ready for use.

Sporting Equipment

The following fees apply for sporting equipment on Eurowings flights:

• Skis and snowboards – from €30.
• Other sporting equipment – from €50.

A bicycle, golf or other sporting equipment may be checked free of charge by Eurowings cardholders when paying with the Eurowings credit card.

On Eurowings Discover flights sporting equipment is subject to the following fees:

Baggage Service

If your checked baggage is missing when you arrive at the destination airport, you must go straight and report the incident at the Eurowings luggage office in the arrivals area or online. Eurowings cannot process claims at a later date. You can use Eurowings’ online baggage tracing system to check the status of your missing baggage. For complaints regarding damaged baggage, you must inform Eurowings as soon as you discover the damage, but no later than 7 days after claiming the baggage.

More information here >>